Client Information

We are Bild ACT approved training provider. At KaOM we specialise in training health and social care workers who care for and support for a wide range of people, both in the community and inpatient units. The people we train include; Registered Nurses, Support Workers, Healthcare assistants and social workers.

We cover all of England and Wales with regular trainings in:-

Bristol

Cardiff and Newport

Plymouth, Exeter and Taunton

Birmingham

Leeds

Newcastle

Our Prevention and Management of Violence and Aggression (PMVA) training is accredited by the General Services Association (GSA). It is designed to equip your staff with the necessary skills to understand the importance of knowing service users’ needs and meeting those need to promote quality of life. All behaviour happens for a reason and challenging behaviour may be a way to communicate an unmet need.

We train your staff on Positive Behaviour Support (PBS) to understand the meaning behind the presenting challenging behaviours. We also cover de-escalation, break-away and disengagement skills. We strongly advocate meeting the service users’ needs to avoid the need to use restrictive practices.

Your staff will be trained on how to use restrictive practices appropriately, legally and competently in accordance to your service users. Training may include de-escalation whilst held standing, seated and/or the floor (supine).  Safety pods (safe bean bags) are advocated over floor restraints. Staff may also be trained how to hold someone whilst having prescribed treatment/medication and also leaving a person in a lockable room most known as seclusion. Our training meets The NHS standards in conflict resolution and physical intervention.

Service User Guide

People who work here are trained to support you with mental
health needs. Hopefully this will improve the quality of your life. Sometimes issues may arise that make it difficult to support you. Staff are trained to respect your human rights whilst encouraging you to receive safe care. Most people supported do not need to be restricted at all and this is desired for you. If really necessary with no other way, this is

done within the law and with dignity. Staff are trained the following when force is necessary:-

Physical Restraint: When staff use their hands to stop your
movements. This is to stop you from harming others, yourself or help to get medication. Staff will be talking to you throughout to support you. You may be standing, seated or on the floor.

 Seclusion: You may be left in a room where staff care for you from outside the room. Different nurses and doctors will come to talk to you to find ways of safely getting you out.

Rapid tranquilisation: You may be held to have a prescribed
injection.  

Safety pod: This is a large bag that can be used if available
instead of floor or unsafe seats.

When force is used on you, it must be written down to work
with you on how to reduce it in future. You can complain to a senior member of staff or people paying for your treatment. You can also tell staff what works well on you.